on 15-12-2015 22:12
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on 15-12-2015 23:32
on 15-12-2015 23:32
@Anonymous wrote:
I'd be more than happy to provide any necessary information in hope that this positive feedback can get back to the guy who helped me. Customer service call centres get a lot of stick, I think we should recognise when someone does a great job. Saying that everytime I have spoken to someone from 02 they have been nothing but friendly and helpful, even on the online chat.
I find the same @Anonymous I think it's a lot to do with how we speak to people. Anyway if you pop back here tomorrow I am sure Toby will be in touch via this thread....
Veritas Numquam Perit
on 16-12-2015 09:21
Hey @Anonymous,
Great to hear and welcome
Feel free to PM me about this (there's a link in my signature) and we will get the details needed to pass on your kind words.
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on 16-12-2015 10:58
on 16-12-2015 11:07
on 16-12-2015 11:07
This echoes my own experience when calling Thursday morning to replace a lost sim card. I can honestly say I have never had a bad experience calling O2. We only normally see complaints on here so thanks for posting positive comments.:smileyhappy: