Banbury Manager, what a unhelpful individual

Anonymous · ‎24-09-2014

Today had the unfortunate experience dealing with the O2 shop manager in banbuty. The man is totally incompetent and then lied to cover up

MI5 · ‎24-09-2014

Sorry to hear that.
Official complaint process here http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-09-2014

Hi

No one should endure bad service especially from a Retail Outlet.

I hope you get some resolution from either filling in the complaint form or ringing Customer Services on 202.

jonsie · ‎24-09-2014

Good customer service should be a priority and it's a shame if you felt it was lacking. Complain if you feel it's warranted.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎25-09-2014

Hi Toshtosh,

Sorry to hear this. I'm Toby, the community coordinator and you are more than welcome to send me a private message so we can have a chat about it.

Fancy writing a great device review or O2 forum guide? Send me a message!

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