Awful signal stregnth in Manchester City
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 31-03-2018 12:41
- 128005 Posts
- 835 Topics
- 7586 Solutions
31-03-2018 13:11 - edited 31-03-2018 13:13
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
31-03-2018 13:11 - edited 31-03-2018 13:13
@DajkWe have heard it's due to congestion of the masts. You could download the My Network app and report it through there https://www.o2.co.uk/apps/my-network
Have a look at this guide to see if there is anything you could do to improve things https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
You could also make a complaint https://www.o2.co.uk/how-to-complain
where you may be offered a goodwill gesture of compensation if you cant get a service you are paying for
Veritas Numquam Perit
- 151901 Posts
- 650 Topics
- 28848 Solutions
on 31-03-2018 14:18
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 31-03-2018 14:18
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 95852 Posts
- 612 Topics
- 7137 Solutions
on 31-03-2018 21:05
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 31-03-2018 21:05
Just to much congestion for the o2 equipment to cope. I agree it's been truly awful these last 12 months and I don't ever remember it being this pitifully terrible.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-04-2018 11:37
All of the responses so far are all correct but in part poor 4G signal in city centres is down to the frequncies that O2 use for 4G.
At 800 meg which is what O2 use predominatley for city coverage the coverage footprint is larger(larger coverage area per mast) but unfortuantely the trade off for this is capacity, especially during heavy network lodaing periods(lunch time, end of working day and weekends).
Try all the other suggestions but keep the above in mind.