Apple Watch Ultra upgrade

[MNE]

Upgraded to an Apple Watch Ultra, delivery is now nearly a week late when originally showing in stock and paid for delivery, contacted O2 on chat yesterday and the advisor was unable to answer why the upgrade delivery is not only late but where it is in the system.

Very frustrating to say the least! Currently have no further info from O2.

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[MNE]

Contacted the sales team, probably the worst customer service experience I have ever had, one adviser unable to deal with my questions so past to the manager who was also unable to resolve the issue and became very aware, didn't care what so ever, O2 clearly have no stock although the website shows stock, unable to cancel the order which makes things 10 times worse, left the conversation feeling completely gutted, nice one O2, never again.

[jimthing0]

FYI, a new Apple Watch Ultra is possibly going to be released over next few weeks with the release of the iPhone 15's. Might want to wait and/or return the unopened one if you do get one. 😉