Account

[Dave59]

Being threatened with debt collectors when you have paid your bill ….what an absolute joke

[madasaf1sh]

@Dave59 

If your bill is paid late or is delinquent then o2 will start the process to have the money collected via a Debt Collection Agency. 

You will need to call the Payment Management Team on 0800 902 0217 in the morning, and they should be able to advise.

[Dave59]

Thanks for that numerous phone calls to sort the situation out, customer service absolutely useless 

[Dave59]

And I might add my account is in credit which makes it even more unbelievable