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£10 extra credit if u top up £15 before 30.03.13

Anonymous
Not applicable

hi can someone plz help me i received a txt from o2 guru saying if i top up before 30.03.13 i would receive £10 extra credit i did this and still have not received the credit 

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jonsie
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It's a 'virtual' credit which doesn't actually appear on the phone but is used before your normal allowance is used.

Message 2 of 16
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jonsie
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It's a 'virtual' credit which doesn't actually appear on the phone but is used before your normal allowance is used.

Message 2 of 16
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MI5
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I guess we're still not explaining this very well then.... :?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 16
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perksie
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Possibly O2 aren't!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 16
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Anonymous
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Sounds like they aren't explaining it at all
Message 5 of 16
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Anonymous
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I received a text the other day from 02 saying if i topped up by £50 I would get £4 extra credit, yes four whole pounds !

My tariff is £17.50 so why on earth would I top up by another £32.50 !

Virtual credit is useless to me who's tariff covers my monthly usage !
Message 6 of 16
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Anonymous
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£50 & you only get £4 that's no where near a good incentive
Message 7 of 16
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Anonymous
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If it was real credit and not virtual then there's the incentive !
Message 8 of 16
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jonsie
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Not sure how many people would want to top up by £50 at all. The offer seems to bear no ratio to some others.

Message 9 of 16
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Anonymous
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Unless you are a heavy user & don't have any special tariff or bolt ons, its highly unlikely that you would even have £50 to top up with
Message 10 of 16
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