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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Contracts

Can anyone tell me why my contract term is from 31st January 2019 to 31st of August 2021? I thought contracts were only up to 24 month, also any idea how much to opt out of it?

my galaxy%20fold%20has%20a%20white%20line%20running%20across%20the%20screen

My galaxy fold has a white line running across the screen, does anyone know why?

Resolved! sim swap

Hi. I have a new iphone. I have received a new sim card from o2. I have an existing Business account.I want to swap the sim and am going round in circles. I have been to my O2 account and signed in but it does not come up with "View and manage your a...

Pay or pay you have to choice from O2

O2 sold me a iPhone “like new” but after less of 4 month the iPhone not working anymore, is totally frozen, the iPhone is in perfect condition, I sent the device to repair center and they told me I have to pay almost £600 for repair because is no und...

Resolved! Mobile router

Hi can anyone advise as i don't seem to be able to find 'live' chat on the siteI bought a Netgear Mobile router specifically to take it abroad However, it will not connect. I am in Greece and having to rely on the local/intermittent wifi - not greatT...

Changing from business to sim only tarrif

I changed my tariff from business to sim only in March. I chose to keep my number but the temporary number I used to do this is still active. How do I get rid of the temporary number?

Roaming

Hello, I had to go overseas for a while and since then my sim has not been able to activate on roaming.I am unable to call the UK numbers ( for O2 support) because the roaming on my sim is not active. Calling from Europe is pretty expensive and the C...

Network

My network has been switched off. How do I live chat with an agent?

Unblocking Phone Lock

I have a Doro 6520 mobile phone. Which program will enable me to override the Screen Lock so I can reaccess my phone's contents? A Screen Lock prompting a "Phone Code" password was set up without my prior consent or knowledge as I discovered when I t...

Office 365

We have an Office 365 business standard licence, i wish increase it to 2, how can i do this

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