Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5348 Views
  • 2 replies
  • 1 kudos

Resolved! Unwanted visual voicemail messages

I get several messages a day saying your phone does not support visual voicemail. I have a google Pixel 3. Very annoying!

GregC by Level 1: Joiner
  • 1703 Views
  • 8 replies
  • 0 kudos

Paypal hacked via mobile phone provider

I got an email from Experian today saying my email address & password has been sold online, I logged in and it said low risk you dont need to do anythingA few hours laterI get a text from O2 saying my sim swap is now completeDidn't order a sim swap.....

Migrating Business Account to Personal Account (when you live at your company's registered address!)

I want to transfer my business account (and mobile number) to a personal account. Business: "really simple, create consumer account, call us back and we'll migrate your number over, I'll put you through to consumer now".Consumer Sales: "we can't crea...

Chat online

Hi I want to chat with customer service team but i cannot find any link for online chat

Ravi by Level 1: Joiner
  • 551 Views
  • 2 replies
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Resolved! How do I re-activate a dormant SIM

I have an apple iphone and SIM - 4GPP2 - which was used by a previous employee. It has been dormant/ suspended/ unused for many months. I now have a new employee and wish to re-activate for use. How?David Wakefield,Wakefield Clarke ltd.

DJWWCL by Level 1: Joiner
  • 446 Views
  • 1 replies
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Resolved! upgrades

is it possible to upgrade a phone before the contract end and free upgrade time - by just increasing the monthly tariff

suew by Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

Issues with 4G

Has anyone else experienced issues with 4G not working in Cardiff mainly. If I switch to 3G works fine. According to 02 there are no issues with 4G in Cardiff ? Any help would be appreciated. I'm using Android v9. Thanks !

marculos by Level 1: Joiner
  • 930 Views
  • 6 replies
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Resolved! default

Hi I was recently refused a mortrage and having sold my house and having to rent a flat with my 2 girls, which is not ideal. It seems there is a default notice on my account from 2019 for £41.50. If you check your notes you will see that I tried to p...

Nina-Dee by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos