Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Resolved! How bad is the online experience for a customer????

I'm a business customer trying to swap to my new sim, the option isn't in "my o2", there is no phone support, I can't find out how to start a online chat, basically tough luck. I'm no technophone, I run a digital agency and I find it incredible that ...

Resolved! How to find previous bills

How to find previous bills - there is a system which I have always used click on previous bills now and stays on current bill and appears no other way to access them - is anyone else havimng same problem?Any solution?Thanks very much Helen

Resolved! Not receiving Government Gateway access code text messages

Recently switched from Sky to a sim-only deal with O2 and no longer receiving the above texts ... is there something in my settings I need to change? All other texts and iMessages seem unaffected. I've added the number to Contacts so it is known, and...

Resolved! Forward calls from my 02 business mobile number to my VOIP service phone number

Hi, I run a business and have always used just one 02 mobile number for all inbound and outbound calls. As the business has grown, I now cannot handle all calls on one mobile. We also operate from a number of locations and moving the phone around has...

Call diverting to another phone

Hi guys, we have two phones for our business, one for on the road and one for the office. I’m trying to divert calls from my road road to the office phone after ringing for say 5 seconds, so far Iv managed it every call is diverted straight through.....

Resolved! 2 numbers 1 phone???

I am starting a new business that requires a dedicated phone number but I don’t really want to add an extra handset; is there a way to have two numbers both directed to the single handset please?

Resolved! Data roaming

Just returned from one month in the USA.I have 2 phones. Both had "Mobile Data" switched off before we left the UK.I switched mine ON for the last day, but when I got my bill there are multiple charges of £7.50 for data roaming on the phone which was...

Resolved! end of contract

I'm sure this has been asked before, sorry not posted here before I've just realised my contract ends today.I have 3 numbers on the accountWill they continue as normal so I can renew after the contract has expired? thanks in advance

Resolved! Recent conversion to a business account & no access to MyO2

Hello I wonder if someone is able to advise please? I have had an O2 personal contract for years, which I recently converted to a Business account. I've had confirmation that the conversion has taken place but I now cannot access MyO2. If I log in us...

Resolved! o2 open registration broken

As the title says, the form fields are broken on registering o2 open. It says my national insurance number is wrong/wrong format. Makes no sense. Same when trying to register my work email address. I simply cannot progress the screen when trying to u...

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