Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Resolved! How do I get online chat customer service access?

I am unable to make a call probably due to a cap on my business service so wondered if there is a way to reach 02 online - via a chat facility? If so please provide a weblink for me to use.

Resolved! End of contract date

I would like to know when my business contract is up and ready for an upgrade?

No O2 coverage in Italy???

Hiwe have several phones on an O2 business plan including my daughter's. She is currently in Italy and has no signal. I phone O2 support and they said that there is no O2 coverage in Italy (but everywhere else in the world...). I am struggling to bel...

Resolved! How do you activate WiFi calling

How do you activate WiFi calling

Resolved! No bill for 4 years.

On business contract ,I have not had a bill from 02 for 4 years or more, think it was when i went paperless, my accounts dept just noticed, phone works perfectly, what do i do, tried contacting 02, No response.

Resolved! 2 phone numbers

Hi all. I have an iPhone 12 mini, on a sim-only contract with o2. I would like a second phone number on the same phone (for my business) but don't need more data etc. Is there anyway I can do this? I don't think my phone will take a second SIM card. ...

Resolved! MyO2 Business Invoice

Hi For awareness, I have been emailed a "summary invoice" for MyO2 Business account, as a zip file "JobResults". Looks like a phishing email to me as I don't have a MyO2 Business account, and my personal account has moved to Aerial Direct.

Resolved! 4G Boost Box ?

I have been a O2 business customer for some years and have recently noticed that O2s network has ground to a halt. The network checker confirms this as and says use Wi-Fi . I have been given the option of buying a Boost Box. I know the older ones use...

Resolved! How bad is the online experience for a customer????

I'm a business customer trying to swap to my new sim, the option isn't in "my o2", there is no phone support, I can't find out how to start a online chat, basically tough luck. I'm no technophone, I run a digital agency and I find it incredible that ...

Resolved! How to find previous bills

How to find previous bills - there is a system which I have always used click on previous bills now and stays on current bill and appears no other way to access them - is anyone else havimng same problem?Any solution?Thanks very much Helen

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