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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Resolved! No network in Italy

Hello, I landed in Italy last night and my phone network or mobile data is working, so I am unable to ring the Uk helpline. What should I do please.

Resolved! Need to update tariff

Currently on holiday in a cottage with no Wi-Fi and wanting to watch the final round of the masters using personal hotspot. Need to upgrade my tariff to do so. Phone lines closed, have signed up for myo2 to change tariff but it’s not letting me in, s...

Resolved! Business account

Hi all, I have recently set up a ltd company and I am required to change my contract to a business account for work purposes. Please can you inform me how I can make the switch over to business account. Thank you

Resolved! I need pack code of my number

Hi it’s me muhammad I like to get pack code of my number

Resolved! Add data bolt on world wide travel

Can you add more data onto my account I’m in America and need it asap.

Resolved! end of contract

Hi, my contract ends october 22, do i have to give notice if i decide to leave and would this also cancel any association with the dreadful airial direct - thanks in anticipation

Resolved! Unable to make phone calls

I have woke up this morning and tried to make numerous of phone calls due to my son having seizures and fits every time I try and phone it is saying call failed I need to know why as my phone can’t be cut off due to serious illness my son has. I rang...

Resolved! Sim card

Hi there, I’ve inserted my new SIM card however I believe my SIM card requires activating and I’m not sure how to do this

Resolved! Change sim

Change my number

Resolved! Zilch on website

Hi I'm building a website is it possible to have zilch as a payment method on there? I can't seem to find much info

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