Business Customers
Ask the community about the O2 Business service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5237 Views
  • 2 replies
  • 1 kudos

Unable to Pay

02 has bizarrely put my phone as being paid by cheque despite numerous calls setting up a direct debit. Have now cut me off with no means to pay! On hold for an hour and not getting through having to use my wife's phone. Complete shambles! I have cal...

Matt38 by Level 1: Joiner
  • 21 Views
  • 2 replies
  • 0 kudos

Aerial Direct Complaint Support

I was called by Aerial Direct and was led to believe they were o2. I renewed my o2 contract with them verbally. However, I do not believe I was informed that this would be a business account. I do not own a business and have always held a personal co...

New-User by Level 1: Joiner
  • 1947 Views
  • 17 replies
  • 1 kudos

Trying to contact o2 business

Hi, is anyone having trouble contacting o2 business? I rang the phone number on the web site last night ant 1630 and it put me through to. Consumer accounts. They diverted me to business and I was on hold for an hour and half. And I’ve just spent ano...

John76 by Level 1: Joiner
  • 145 Views
  • 5 replies
  • 0 kudos

Need Vat invoice

We hereby request to generate Vat invoice for our monthly bill

GETH by Level 1: Joiner
  • 68 Views
  • 1 replies
  • 0 kudos

Not getting calls on my business mobile ************

I recently was called by O2 who gave me a new tariff but today I am not getting calls and I cannot call out on my mobile. Colin **Personal info** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

arkless67 by Level 1: Joiner
  • 97 Views
  • 3 replies
  • 0 kudos

Unable to contact ANYONE at support

Hi, we have an employee who is stuck in the US and unable to get data as his Rest of World 24 Hour Pass has been used up. I need to get this cap lifted. I have been trying, again and again, to contact someone at business support. I have tried 3 diffe...