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Moving your number

MarkB-66
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Changing one of the phones from O2 pay as you go to the O2 business account.

Filled in the required paperwork to transfer the phone number. 

Called some days after as it hadn't transfered to be told it will cost £1,057.00 to transfer..... Anybody else had this?

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MI5
Level 94: Supreme
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@MarkB-66 

I fail to see how there can be a cost associated with moving a PAYG account number.

Something is not right either with the info you have provided or with what you have been told.

Speak to O2 business again 

0800 977 7337
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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@MarkB-66 

 

That is not a cost to move a PAYG number, it sounds like a refresh plan....

 

Who is telling you it will cost over £1K as it all seems as others have said a bit odd...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MarkB-66
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Thanks we have and still waiting so may try tomorrow as losing too much office staff time 

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