HI can anyone help?
I have an iphone 6plus and more often than not it won't connect to my home wifi. this means I am often on 4g and consequently have used my data for this month despite never watching anything on my phone so not sure how I've used it all.. but anyway..
I have tried everything - resetting constantly, turning off all other devices in the house. It happened with my last phone too. Should I contact my broadband provider or is it my contract/fact i'm out of data/ or any suggestions!? Its driving me mad I can't get to my emails etc at home via my phone as it won't update.
many thanks in advance
Solved! Go to Solution.
Hi @Anonymous does any other phone or device work with your broadband? If others have problems then it's your broadband connection. It's a process of elimination really. Also does your phone work on any other WiFi connection outside of your house?
*The Game Is On*
thanks so much for replying - I was thinking it must be the router. I will contact sky.
huge thanks again
Let us know what they say please.
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