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waiting for bar to lift

debzy
Level 1: Joiner
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i've been waiting now 23 hours for my new sim to activate and still showing no service

 

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Cleoriff
Level 94: Supreme
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@debzy Keep rebooting the phone. If this has no effect then you need to contact customer services

http://www.o2.co.uk/contactus

*The Game Is On*

Girl in a jacket

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adamtemp64
Level 66: Unequalled
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only customer services can help you http://www.o2.co.uk/contactus

 

I guess you are turning it on and off

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
Level 94: Supreme
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@debzy Keep rebooting the phone. If this has no effect then you need to contact customer services

http://www.o2.co.uk/contactus

*The Game Is On*

Girl in a jacket

View solution in original post

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MI5
Level 94: Supreme
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If you used live chat I would not expect it to have been done correctly.
Try calling CS from a landline.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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