trying to contact for cancelling order

[GabrielC]

Hi,

I just place an order for Iphone 13 Pro but I did a mistake and I didn't realize is not the Pro Max. Can I actually speak with someone to cancel the order and after I can make another one ?

I'm trying to call to costumer service but it's impossible. No one answear.

Thanks

[MI5]

@GabrielC 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Cleoriff]

@GabrielC 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[GabrielC]

Hi,

I have massage them on social media but nobody answear...

[MI5 · Accepted solution]

@GabrielC 

They aim to answer within 24 hours or just call them on the number I gave you above.

[GabrielC]

I cancel it  thanks 

[MI5]

You're welcome