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photos not%20downloaded%20to%20new%20phone

SJGoon
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i've recently upgraded my phone and am still waiting for all of my photos in the icloud to appear on my new phone.  ive tried airdropping some of them which worked but now my old phone will no longer allow me to do this.  my recycle price on the old phone is about to expire but i darent wipe it until i have the photos

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MI5
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@SJGoon 

Just make sure photo backup is on in iCloud and they will all be saved there for you.

If you have a lot of photos you will have to increase your iCloud storage plan or transfer all your photos to your PC or aptop etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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SJGoon
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Thanks for replying.  Apologies if it's a daft question but how do i get them from the cloud on to my new phone?  When i click on photos there are grey boxes which are empty but the dates and locations are showing, just not the image

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MI5
Level 94: Supreme
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@SJGoon 

They are the thumbnails of your images which may not have fully downloaded yet.

Make sure you have a wifi connection to download them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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