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phone uograde

Anonymous
Not applicable

Ive just upgraded from an old samsung to an iphone 5, silly non techno me thought i could do it simply all on line... chose a 'like new' product which has come today and is lovely but my sim card for my samsung is far to big to fit it... do I need to go into an o2 shop or can i do something about it? Any help gratefully recieved!

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MI5
Level 94: Supreme
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I'm surprised they didn't send you a new triple sim but anyway, the easiest way is to go to any o2 shop and ask them for a nano sim swap. They will do it in 10 mins, while you wait and for free.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123965 Posts
  • 612 Topics
  • 20082 Solutions
Registered:
I'm surprised they didn't send you a new triple sim but anyway, the easiest way is to go to any o2 shop and ask them for a nano sim swap. They will do it in 10 mins, while you wait and for free.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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