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iphone 5s water damaged

Anonymous
Not applicable

unfortunately phone on ly 4 months old and dropped down the toilet.if i want to upgrade can i still get the same phone and keep discount given please

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MI5
Level 94: Supreme
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Unfortunately you would have to apply for or negotiate the discount again.
Depending on your discount, it may be more cost effective to replace phone elsewhere and just continue with your tarrif.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122297 Posts
  • 609 Topics
  • 19018 Solutions
Registered:
Unfortunately you would have to apply for or negotiate the discount again.
Depending on your discount, it may be more cost effective to replace phone elsewhere and just continue with your tarrif.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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