internet

Anonymous · ‎01-10-2017

I have an iphone 6s when im out and about can i use the internet on my phone,i have an 02 sim card installed.

If so how.

rich

MI5 · ‎01-10-2017

Yes, if you have a data allowance just turn on mobile data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎01-10-2017

Also, if you find data not working, try texting the word "Active" to 2020 or check the settings help here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎02-10-2017

Hi @Anonymous did you get your mobile Internet working OK?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎04-10-2017

Yes Martin i changed the settings as jonsie said,then to get the internet i had to turn WiFi off on my phone,and then it worked.

Cleoriff · ‎04-10-2017

@AnonymousI was a little confused when you mentioned @jonsie as he hasn't posted on this thread...

Then I tracked down your other post here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/1076407/highlight/true#M157076

Thank goodness for that. I thought I was going 'slightly mad'...

Anyway pleased it's working now

Veritas Numquam Perit

Martin-O2 · ‎04-10-2017

Great stuff @Anonymous I'm really pleased that you've got back online!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎04-10-2017

Yes, I linked to jonsie's thread for manual settings but only the MMS settings were different, which wouldn't prevent data use.
Maybe data wasn't turned on originally ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎04-10-2017

@MI5 wrote:

Maybe data wasn't turned on originally ?

Probably right. (been guilty of that myself so I have no problem admitting it)

Veritas Numquam Perit

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