cancel
Showing results for 
Search instead for 
Did you mean: 

im trying to add the app to allow me to see my monthly usage but im having real trouble logging

Anonymous
Not applicable

Hi

Im trying to add the app to my iphone where i can keep track of my monthly usage but im having real trouble logging in as every thing i put in is saying its wrong ive changed my pass wrd and its still not letting me sign in why ?

Message 1 of 4
2,306 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Try deleting the app, reboot the phone and then try logging in again. It might be stuck with the old password in its memory.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
2,302 Views

Anonymous
Not applicable
Have you input the correct login details
Message 3 of 4
2,289 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey @Anonymous how are you doing with the app - did you manage to login now or are you still struggling with it?

Message 4 of 4
2,260 Views