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iPhone won't send/receive texts

Anonymous
Not applicable
My iPhone wont receive or send texts, only iMessages, and im on contract?
Message 1 of 22
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21 REPLIES 21

adamtemp64
Level 66: Unequalled
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2g or 3g ?

 

Have you done the usual things like reboot / reset network settings etc.

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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Message 2 of 22
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Anonymous
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Mines won't either
Message 3 of 22
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perksie
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Deleted by me.
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Message 4 of 22
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jonsie
Level 94: Supreme
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Try the following:

 

On the phone keypad type in *#5005*7672# - this tells you the message centre number installed in the handset

P&G should show : +447802092035  Monthly : +447802000332

If it doesn't, type in the sequence below.

##5005*7672# this deletes the message centre number

Then **5005*7672*+447802092035# (for prepay customers}

or     **5005*7672*+447802000332#   (for pay monthly)

 

Don't forget the + sign

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Message 5 of 22
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Anonymous
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I've reset  all the settinme suggested in other posts bur every time I powere off my IPhone 4 and switch it back on the SMS message centre number reverts to the pay monthly number. O2 help gurus tell me they don't know why it's happening ! They suggested taking it to an Apple centre ! Anybody on here got any better advice?

Message 6 of 22
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Anonymous
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exactly the same problem here... with same response from 'gurus'!

 

anyone have an answer?

Message 7 of 22
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Anonymous
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Went to O2 store and swapped out for a new SIM.

 

Did the trick!

Message 8 of 22
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Anonymous
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since yday i can not receive any texts on my iphone 5s i have been on the fone o2 and that, there saying theres nuffin wrong,, but wen i turn off the 4g bk to g3 on my fone i start getting all my texts threw, and soon has i put the 4g on i dont get nuffin threw... soo i think the problem is 4g its goin my head,,

Message 9 of 22
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MI5
Level 94: Supreme
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There has been 2 other people recently on here saying the same thing.
They couldn't get calls or texts with 4G turned on.
We've suggested they try a new sim card but if that doesn't work there must be a network fault...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 22
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