iPad order

[CMK]

I ordered 2 iPad Pro’s on the 24th November, showing for next day delivery, got a text a few days later saying they are delayed, now showing in the shop as 6 weeks for delivery, will I see mine before Christmas ????

[Cleoriff]

@CMK 

It doesn't sound like it, if they are quoting 6 weeks before delivery?

[CMK]

I can’t even get through on the phone to discuss, every time I call the automated service cuts me off, just want to know so I can order elsewhere if need be

[MI5]

@CMK 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

[CMK]

Thank you 😊

[Quinnyla]

I ordered mine in November, promised 4 weeks. Not heard anything so called today, advised another 6 weeks from today. Awful service. So cancelled the order.

[I_Want_My_iPad]

Anyone recieved thier iPad yet? Still waiting on mine 5 weeks after ordering and it's pretty much ruined Christmas, watching someone open all the accessories for thier new iPad but no iPad to use them with!!!!

[I_Want_My_iPad]

Just a quick one after emails with the CEO team apparently stock is due next week but I won't hold my breath!!

[Cleoriff]

It depends on China being able to get them here and the lorries having the freedom to transport them.

Covid and Brexit isn't a good combination...

[I_Want_My_iPad]

Apparently its stock that was supposed to be due on Christmas Eve I did ask well what about the stock that arrived before that as I was due delivery before Christmas Eve but we'll see what happens.