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Rebecca9
Level 1: Joiner
  • 1 Posts
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Hello I recently added a sim contract onto my bill. My parents r left smarty and joined you. Everything has been actives apart from his iMessage will not work. We have tried everything. 

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MI5
Level 94: Supreme
  • 144176 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

@Rebecca9 

https://support.apple.com/en-gb/HT201422

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144176 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

@Rebecca9 

https://support.apple.com/en-gb/HT201422

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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