Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! iPhone shows my number as +44?

My iPhone shows my own number as +44 where as all my family members numbers display as 07…. I can’t seem to edit this in the phone and I’m wondering what’s caused it or if there’s any way to update it?

RDRX79 by Level 1: Joiner
  • 2494 Views
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Enabling Wi-Fi calling on Apple Watch

Hi - Wi-Fi calling is enabled on my phone (iphone11), but I can’t make/receive Wi-Fi calls on my paired Apple Watch (7) when the phone is off. I’ve searched for hours but can’t find this issue or a fix. Any ideas?! (The Watch is cellular so I could t...

Shmapple by Level 1: Joiner
  • 424 Views
  • 2 replies
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Sim card moved and no O2 connection

I am on a pay monthly Sim contract. Moved my Sim card from an iPhone 5S to an iPhone 12, all working except the phone. No way of connecting to 02 phone network. Help...

Swampo by Level 1: Joiner
  • 683 Views
  • 8 replies
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Resolved! Upgrade early

Good afternoon, I had a telephone call from 02 and was advised that by the end of this month I would be able to upgrade early and that 02 pay the rest of the balance off of what is owed, on chatting with them today I have been advised this is not the...

Resolved! Phone Insurance

I've had my phone for 11 months and am considering phone insurance due to my young son using the phone, is it too late to purchase o2 insurance - I am struggling to get through on the phone and live chat isn't working..

DanielleW by Level 1: Joiner
  • 389 Views
  • 2 replies
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Resolved! Order

I haveplaced new Ipad pro 12.9 contract on 08/11/2021I got legal documents CCI and Secci pdf and another email says we received your order . We will process as soon as we can . £20 upfront cost left my account. The order has been confirmed but I’m wa...

Resolved! Number hasn’t transferred to all contacts

Hi. My old number hasn’t transferred on iMessage and is still sowing new number in settings. Any ideas? thanks

Gill2311 by Level 1: Joiner
  • 652 Views
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Resolved! Software won't update on new phone

I just got my son a refurbished iPhone XR and he's trying to set it up, but he can't get past the software update screen. It's trying to install iOS 15.1 but it won't get past the download stage. It's been a couple of hours now. Please can someone ad...

Penny2 by Level 1: Joiner
  • 1726 Views
  • 3 replies
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Resolved! Order placed and accepted but received no further communication

I placed an order for an ipad and received an email stating it was out of order currently and they were working hard to get it to me as soon as possible. however i can find no traces of it on my account and am finding it impossible to actually talk t...

Brummi89 by Level 1: Joiner
  • 536 Views
  • 1 replies
  • 0 kudos