Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 319691 Views
  • 4 replies
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Apple Watch Cellular Data stuck on 'Activating'

Hi there I purchased a new Apple Watch Cellular with data plan from O2 last week and it came Friday morning. I don't seem to be able to get the Cellular data working on the watch. I've activated the plan, but it's just stuck on 'Activating'. I called...

markrduk by Level 1: Joiner
  • 37978 Views
  • 283 replies
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Resolved! Apple Watch won’t activate

My Apple Watch has been stuck on “activting” for 3 days now, Iv tried calling O2, tried there bot and to get a live advisor but nothing for 5 hrs now! Please can someone help

Caseynw03 by Level 1: Joiner
  • 235 Views
  • 1 replies
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Resolved! Third Party Insurance + Switch Up

Hello, I have an iPhone 15 on contract with O2 and have insurance with Apple instead of O2 as it was cheaper. I was wondering whether if I made a claim through Apple Care and received a brand new phone would I still be able to use switch up with it b...

jmilner by Level 1: Joiner
  • 255 Views
  • 1 replies
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Parcel delivered to wrong address

DPD was meant to deliver my parcel today with code NC31397676 but instead the picture clearly showed an area that wasn’t mine and someone named “Kelly” picking up the order. I would like to know my options in order to receive my package.

7Rhys by Level 1: Joiner
  • 182 Views
  • 2 replies
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Resolved! TrueDepth camera fault

My daughter has an iPhone 13. When using the front camera it has multiple magenta vertical lines during front camera preview and also images then taken. Rear camera is working fine. I took phone into an apple shop and they said it was a hardware fail...

Jade52 by Level 1: Joiner
  • 203 Views
  • 1 replies
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Apple Watch data plan not working

Along with many others from reading recent posts I’m struggling to connect my series 8 Apple Watch to my data plan. When I got the watch last week, all seemed to be fine but once I started leaving my phone at home I noticed the data plan wasn’t kicki...

GemH by Level 1: Joiner
  • 11430 Views
  • 69 replies
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Resolved! Apple Watch Error Code 14

Hi, another Error code 14 after receiving the watch back from Apple repair when trying to set up cellular. If someone could DM me to sort please I'd appreciate it.

SteveG1 by Level 1: Joiner
  • 2458 Views
  • 15 replies
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Transaction

I got charged twice for AirPods that I bought

Return or repair

Hi I bought AirPods before Christmas and they aren’t charging. I’ve been onto virtual assistant and arrange a repair or return. They only have phones, iPads and watches listed. Is there a number to call.

Julie27 by Level 1: Joiner
  • 254 Views
  • 2 replies
  • 0 kudos