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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 1163 Views
  • 22 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 330597 Views
  • 4 replies
  • 0 kudos

Resolved! Carbon fibre and plastic case

I recently treated my iPhone 4 to a new cover to replace its bumper. It is made from carbon fibre and plastic which I thought would still protect the O2 signal and is specifically designed for the 4 and 4S. Wrong! The signal drops to nothing then sea...

Anonymous by Not applicable
  • 6368 Views
  • 9 replies
  • 0 kudos

Resolved! iMessage Activation All Strange..

My iMessage randomly stopped working, I have iPhone 5, iPad and mac.So I turned iMessage off on my iPhone and it asked me to sign back in so I did but I kept getting the message saying wrong password. Reset my password and it lets me in now but doesn...

Anonymous by Not applicable
  • 7356 Views
  • 8 replies
  • 0 kudos

Resolved! no incoming or outgoing calls

i have recently moved over from vodaphone to o2 and never in my life have i had so many issues trying to make a phone call or receive one. ive been given the speel about checking my area etc. i work in central london and live in zone 2 central london...

Anonymous by Not applicable
  • 5179 Views
  • 16 replies
  • 0 kudos

Resolved! No sim installed

Hi,Received my iPhone 5 yesterday. Sim swapped from old sim to the new Nano sim.Now Every time I try to activate the phone it won't let me as it says no sim card is installed. I have taken the sim card out and put it back in a stupid amount of times ...

Anonymous by Not applicable
  • 4780 Views
  • 6 replies
  • 0 kudos

Resolved! Unlocking iPhone 4

Hi there,I recently tried to unlock my phone via the o2 unlock form and got an email saying 'iPhone Unlatching Request - Kana Case ID: 414340641 (KMM774406324I15977L0KM) Thank you for your iPhone unlatching request.I'm sorry, we have not been able to...

Anonymous by Not applicable
  • 3094 Views
  • 2 replies
  • 0 kudos

Resolved! Picture messaging

Why can't I send picture messages to other mobiles? I can send via iMessage but not MMS, I chatted online to a guru who told me they set it up for me but still not working.

Anonymous by Not applicable
  • 5486 Views
  • 13 replies
  • 0 kudos

no service

I've now had no service for 72 hours. I've got an Iphone 4 and O2 states coverage is fine in my area. But if I'm not at home with home wifi, I can't call, text, connect to the internet... anyone got any idea why???

Anonymous by Not applicable
  • 2242 Views
  • 4 replies
  • 0 kudos

Sky+ App update.

Hey everyone.Well after just blindly updating the Sky + app a short while ago and moving on I actually read the e mail from Sky about it ,and came across the new option which allows you to control sky by pausing and changing channels etc....Awesome.H...

Anonymous by Not applicable
  • 1986 Views
  • 1 replies
  • 0 kudos

02 unlimited free calls aren't free to a contract phone??

Hi everyone bit of a silly question but curious to know if you are on pay as you go unlimited free calls and text does it not be free when your ringing and texting a contract phone? My friends who are on pay as you go unlimited are being charged to r...

Anonymous by Not applicable
  • 3296 Views
  • 7 replies
  • 0 kudos

Resolved! micro sim woes

thought I was being efficient and ordering myself a microsim for the iphone4 I have been given, but it seems that I was registering a swap instead - and my phone current sim will be U/S within 30 mins!I couldn't find a way to stop it happening - any ...

Anonymous by Not applicable
  • 2620 Views
  • 4 replies
  • 0 kudos