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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 902 Views
  • 18 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 330248 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch Ultra 2 My O2 Error code 48

Have been trying to set up the mobile data on the apple watch ultra 2 and keep getting error code 48 to contact 202 can someone advise if there is something that needs to be done iPhone and watch are both up to date on software.

FabSil85 by Level 1: Joiner
  • 332 Views
  • 1 replies
  • 0 kudos

Resolved! IWatch ESim not wotkimg

Hi thereplease help. I purchased an I watch ultra 2 and the data hasn’t worked since I purchased it. 9 calls to 202. And a visit to the store. No help. my watch app has been spinning with O2 activating for 3 days. I was given a new watch and the same...

PLJ11 by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch "Set Up Mobile Data" not working (Reference Code 112)

I have been trying to set up mobile data on my Apple Watch - I am following the correct instructions: 1. Open the Watch app on your iPhone and tap on ‘Mobile Data’.2. Then tap ‘Set up mobile data’. 3. You’ll be prompted to sign in with your My O2 use...

Resolved! My Apple Watch stuck on activation.

Hi. Any chance someone could help with my watch being stuck on activation after choosing data plan for it…, thank you in advance.

Jurek by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! Error 10 code on Apple Watch

Hi after so many phone calls to o2 been passed around even cut off at one point and still no help with getting my watch set up now have been passed to network team with a case number 5 to 7 days shocking it’s like no one knows how to fix this issue w...

iPhone 12 has not arrived

My iphone 12 for my son did not arrive. Can you explain why and when I should expect it.

Ashma by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Unable to make outgoing calls only

Unable to make outgoing calls only can send text and wats app. Bill is all payed never missed a payment had contract over 5 years never had this problem. Tried customer service. What a joke on hold for 2 hrs to then be cut off

006 by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Apple Watch - Unable to complete Mobile Service Setup

Hi there, I was trying to enable mobile data on my Apple Watch, but I got this message "Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 27". Could you please let me know...

Resolved! Sim

Does an iPhone 14+ take the same sim as an iPhone XR?