Apple
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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 319398 Views
  • 4 replies
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wont send me text to upgrade

Hi, I’ve been trying the past two days to upgrade my iPad and they say to wait for a code to verify it’s me but it never comes. I’ve waited hours and nothing. Even when I click get a new code, it still doesn’t come.

rebecca23 by Level 1: Joiner
  • 1235 Views
  • 6 replies
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Resolved! Delivery date

Hi Members,I have ordered IPhone 14 Pro Max. The amount has been deducted from my account and I’ve also received an order confirmation. However, I received an email saying that the order is out of stock. They have not given any dates as to when the o...

Ahmed2 by Level 1: Joiner
  • 504 Views
  • 1 replies
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Resolved! phone getting repaired need esim

Hi, I am currently using an esim and need to give my phone in for repair. I've been told I need to factory rest the device before handing it in for repair, which will wipe out my esim. What's the process to transfer my esim back once the phone is rep...

ntharm by Level 1: Joiner
  • 1033 Views
  • 4 replies
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Resolved! Apple Watch not delivered

I ordered an Apple Watch on 7th. It said it would be delivered on 8th. It is now 9th and I haven’t received it. On My O2 it says “Your package had an exception”. When I track on DHL it says estimated delivery date 7th, despite this being in the past....

LC123 by Level 1: Joiner
  • 423 Views
  • 1 replies
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Resolved! iMessage not activating - O2 issue

Morning, I have an issue whereby I have factory reset my iPhone 13 (running latest software) and iMessage won't activate. The error message I get is "iMessage activation unsuccessful". Signing out of iCloud doesn't work, I have factory reset the phon...

Resolved! Text messaging

Hi I am having trouble as my texts are not sending and I am nor receiving them. My husband is receiving mine but maybe it is because he too is on o2?

Anonymous by Not applicable
  • 9945 Views
  • 13 replies
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Account not eligible to setup mobile data on Apple Watch

So I have been back and forward countless times with O2 since July and haven’t gotten anywhere.I bought an Apple Watch back in July but when I set it up it said “Your O2 account is not eligible to enable mobile data on your Apple Watch. Contact O2 fo...

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Pixie1 by Level 1: Joiner
  • 13942 Views
  • 84 replies
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Resolved! Order update

Hello this is my order number (ms-xxxxxxxxxxx). I ordered iphone on 2nd December. They give me update after 48 hour’s but I don’t have any information about my order. Please email me about my order. My email is **Personal info** . Thanks [Mod edit: P...

Jagraj by Level 1: Joiner
  • 529 Views
  • 1 replies
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Resolved! 4 dots intermittent loss of signal until iPhone restarted

I’m regularly seeing the row of 4 dots at top of my iPhone next to the WiFi bars, I can see them now (I’m at home on WiFi so can search the internet anyhow but had to restart iPhone to see the vertical bars again) but when it happens when I’m out and...

Notifications turned off when they’re not and voicemail saying phone is turned off when it isn’t

I’m hoping this regular problem I’m having can be resolved as it caused a big problem yesterday. I was in London and my partner tried to call me. All he’d said was ring me, so I didn’t know how urgent this was but of course I was concerned as he’s ha...