Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 790 Views
  • 18 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 329859 Views
  • 4 replies
  • 0 kudos

Unlocking iPhone 6s

I've got an iPhone 6s but I'd like to unlock it as I work abroad sometimes and would like to use a cheaper local sim. When I go to unlock device on myo2 it says information not available any advise?

Anonymous by Not applicable
  • 2448 Views
  • 5 replies
  • 0 kudos

Resolved! billing

i would like to put a limit on, so i dont get high phone bills, can anyone help me please.

Anonymous by Not applicable
  • 2040 Views
  • 2 replies
  • 0 kudos

Resolved! unlocking a phone

Anybody know how ot get o2 to unlock a phone? I have tried the online form and got an automatic reply saying they could not find it but then you cant reply to the email. I tried the onlien chat they found it and said it would be 48 hours, that did no...

Anonymous by Not applicable
  • 3213 Views
  • 5 replies
  • 0 kudos

Resolved! Vat

I have 2 telephone numbers on my airtime account, how do I find out how much vat has been charged to each of my numbers as the vat shown is for both numbers.

Anonymous by Not applicable
  • 2412 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming abroad

Hi Having trouble with data abroad but not messages and phone calls. Spoke to O2 and they suggested (like other posts) to turn off the EU Internet setting. i have explained to them that there is no setting on the phone. Not sure whether its because t...

Anonymous by Not applicable
  • 4261 Views
  • 19 replies
  • 0 kudos

Resolved! Sim Swap - activation/unblocking required

Good morning, My son had his iphone SE stolen at the weekend and we went into an O2 store to get a sim swap for an old handset which he will now use. Despite swapping to a new sim card his phone is still blocked and he's unable to make calls. Can you...

Anonymous by Not applicable
  • 2288 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock old iPhone 3GS

Hello, any help much appreciated.I have a very old iPhone 3GS which still seems to be locked to my provider, which I think at the time was still O2. I've just started a new job and have been given a new SIM to put into an old phone and use for busine...

Anonymous by Not applicable
  • 3265 Views
  • 2 replies
  • 0 kudos

Data Plan not working

bought a 12 month data plan this afternoon - was advised that it would start working straight away - so far, no data - and all I get is instuctions from o2 to top up !! Whats going on?

Anonymous by Not applicable
  • 1866 Views
  • 1 replies
  • 0 kudos