Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 777 Views
  • 18 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 329843 Views
  • 4 replies
  • 0 kudos

Visual voicemail switched off after recontracting (again...)

I recontracted yesterday and VVM has been disabled (which it always does once you take out a new tariff). Usually, this is resolved via a quick call to 202, but for some reason it's just not working this time round. I've called 1750, texted STATE to ...

jslater11 by Level 1: Joiner
  • 1125 Views
  • 3 replies
  • 0 kudos

Resolved! Return AirPods max

I need to return my AirPods max today how do i do it? I need to do it today because it’s the end of the 14 days

Resolved! Phone barring

Hi I recently lost my phone and rang o2 to bar my phone and sim, I have received the new sim but my insurance company is asking for proof of blacklisting. How do I go about getting proof? thanks

NJMNJM by Level 1: Joiner
  • 946 Views
  • 4 replies
  • 0 kudos

Resolved! Adding Additional Plans

Hello, can I take two separate plans out on one account? So i can have two phone contracts running at the same time?

Ben1234 by Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos

Resolved! Exchange am item

I have just ordered an Apple Pencil 2nd gen for my daughter it came and we realised that it’s not compatible with her iPad. How can I exchange for the 1st one. I’m new to o2 and I’m going round in circles here! Thanks

LG30 by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Apple watch mobile data error ref 112

When trying to set up Mobile Data on my Apple watch S8, I get an O2 error code 112 when trying to log in to O2. I called 202 but they were not able to fix the issue. So far I have tried:- Restarting the watch & phone- Ensured bluetooth / WiFi etc is ...

CJB3 by Level 1: Joiner
  • 840 Views
  • 5 replies
  • 0 kudos

Resolved! New phone

Hello, I order a new phone of the 11th April with next day delivery (12th April) and my new phone hasn’t arrived. I order this phone as I need a new one as my old one has stopped working. I need a phone as I use it to talk to clients for my job. The ...

LWJ by Level 1: Joiner
  • 523 Views
  • 1 replies
  • 0 kudos

IPhone SE Compatibility

I have an Iphone SE purchased in 2020; I have a new 5G sim card to swap with existing but is the device 5G compatible?

Le Banana Split by Lio

Hi,Does anyone know if 'Le Banana Split' by Lio used on the O2 iPhone ad is available as a ringtone?ThanksDave

Dave_G by Level 1: Joiner
  • 448 Views
  • 2 replies
  • 0 kudos