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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours from 15 May...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 81 Views
  • 0 replies
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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 326534 Views
  • 4 replies
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Resolved! Theft

Hi, my phone has been stolen I have blocked it but the phone still appears to be in use. Can we block my Apple ID and phone again please.

Jurgena12 by Level 1: Joiner
  • 593 Views
  • 1 replies
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Resolved! o2 PAYG roaming settings

Hi there, I have an iPhone 10 that is not working for internet overseas. I am PAYG. What are the correct mobile data network settings? Whenever I reset them it defaults to vodafone which I am not using

New phone, data plan won’t attach to watch

I have recently upgraded from iPhone XS to iPhone 13. Transferred all of my data, unpaired my watch from my old phone and paired it with the new one. Everything has come on apart from my data plan. It shows as a little orange i next to it and won’t l...

Robmk85 by Level 1: Joiner
  • 351 Views
  • 2 replies
  • 0 kudos

Resolved! Changing number in iPhone 7+ settings doesn't work

Received my iPhone 7+ over the weekend and the phone number supplied with it has now been swapped to my old number. However, the phone will not accept my old number in Settings and says the number cannot be saved. Talked to LC who say this is a known...

Anonymous by Not applicable
  • 19882 Views
  • 11 replies
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Resolved! Apple Watch data plan after phone upgrade

Hello, this is eating me alive so any help in massively appreciated. I've just upgraded from iPhone 11 to iPhone 14. I removed my Apple Watch Series 7 and paired it to the 14. The data plan was removed and I cannot re-add it when paired tk the new ph...

Fieldsy88 by Level 1: Joiner
  • 557 Views
  • 2 replies
  • 0 kudos

Resolved! Order not arrived

Hi, I ordered my phone on Wednesday which said it would be delivered next day (Thursday) however it didn’t arrive and still hasn’t arrived today with no email regarding delivery, please assist.

Brad1521 by Level 1: Joiner
  • 894 Views
  • 3 replies
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Resolved! iPhone 14 US

Hi All, I'm going to get an iPhone 14 pro from the US as it's slightly cheaper there, but I know the US models do not have a sim slot. My question is, therefore, is it easy to move my current SIM card to an eSIM only? I'm actually with another provid...

nemish88 by Level 1: Joiner
  • 667 Views
  • 3 replies
  • 0 kudos

Resolved! When contract is finished

How do you change to sim only when the phone contract is finished 

Watch ultra

hi I have a Apple Watch ultra and I can connect him to the old plan it’s coming like mobile, quoting reference code 14 when I try to set the plan up some one can help my please

Apple watch ultra cannot connect to mobile data

Hi This seems quite a familiar issue, but i have purchased my apple watch ultra from O2 and cannot connect the mobile data. I have had tech involved they have removed the account and added again, i have deleted, reset re-paired the watch more times t...

Wps7581 by Level 1: Joiner
  • 3865 Views
  • 21 replies
  • 0 kudos