Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 318849 Views
  • 4 replies
  • 0 kudos

Resolved! Mobile data and visiting websites

Hi can anyone please tell me why I can’t visit certain websites whilst out and connected to mobile data rather than WiFi. My apple phone has no restrictions set so it must be O2

CCC by Level 1: Joiner
  • 2756 Views
  • 5 replies
  • 0 kudos

Resolved! Apple Service Status

https://www.apple.com/uk/support/systemstatus/ If you are experiencing any issues with services on your Apple device it might be worthwhile checking the above if restarting your Apple device doesn't help as a great deal of what you experience on an A...

Anonymous by Not applicable
  • 1034 Views
  • 3 replies
  • 1 kudos

Resolved! New xr won’t update icloud

Anybody know why my new unused xr won’t update iCloud settings ? It’s been on the ‘updating iCloud settings’ screen for 2 hours and I can’t even switch the phone off to try and set up manually. There is valid WiFi available.

Yerik0101 by Level 1: Joiner
  • 792 Views
  • 3 replies
  • 0 kudos

Resolved! Personal hotspot

My personal hotspot doesn’t connect with anything

Mark391 by Level 1: Joiner
  • 974 Views
  • 5 replies
  • 0 kudos

Resolved! IPad in Europe by switching to business plan?

I complained in an O2 store today that the iPad cellular cannot be used in Europe, unlike a 3 sim. The rep said I could use a sim in Europe eg France but I had to switch to a small business user for the period and then cancel. Can anyone confirm and ...

mark245 by Level 1: Joiner
  • 1032 Views
  • 5 replies
  • 0 kudos

Resolved! IMEI

Hi I'm currently on holiday and broken my phone and need the IMEI number to make a insurance claim can you help with this?

Resolved! Apple Watch SIM only

Hi. Was wanting to know if O2 offer a sim only deal for Apple Watch. I am an o2 pay monthly customer with apple 8. I have bought an Apple Watch direct from Apple. I am aware other networks offer this but would prefer to remain with o2. Thanks

Lisaluu36 by Level 1: Joiner
  • 15609 Views
  • 5 replies
  • 0 kudos

Resolved! Iphone 7 wont come back on

Hello. My Iphone 7 crashed and now it won't come back on. I have tried pushing the volume button and power button together and nothing is happening. I have insurance on my iphone I just don't know what to do. Thanks

Swapping sim

Hi there just got a second hand iPhone 7 Plus that is locked to o2 , put my o2 sim in from my other phone and o2 network shows in top left hand side, but I can’t unlock the phone. Any ideas. Thanks Martin

Bimmy by Level 1: Joiner
  • 1337 Views
  • 3 replies
  • 0 kudos

iOS 12.4 available

iOS 12.4 is now available & possibly the last major update before the iOS 13 release In September. iOS 12.4 introduces iPhone migration to directly transfer data from an old iPhone to a new iPhone, and improves the security of your iPhone or iPad.

Anonymous by Not applicable
  • 1715 Views
  • 2 replies
  • 1 kudos