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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 1277 Views
  • 22 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 330653 Views
  • 4 replies
  • 0 kudos

Contract

I have recently tired to get an iPad on contract the payment was declined but yet they still took the money out of my bank. Will I get this money back. I really do think this is terrible

Resolved! Unlock device to all networks

Hi guys just bought an iPhone 7 on 02I’ve looked at the help and it’s no use !Can someone please help me unblock the iPhone so I can use my sim pleaseMany thanks

Channyh by Level 1: Joiner
  • 1003 Views
  • 6 replies
  • 0 kudos

Phone number not showing when I message

Hi. I’m on a new contract with 02. I just changed from EE.My phone number has been ported over but when I message someone it comes up as the email I use for my Apple ID, not my number.My Daughter is having this problem also and has been like that sin...

JR20 by Level 1: Joiner
  • 639 Views
  • 2 replies
  • 0 kudos

Resolved! Delivery

What happening with deliveries

Phone wont charge

Had this problem before the phone wont charge at all i cant get through to anyone to report the phone what can i do

Jess7 by Level 1: Joiner
  • 712 Views
  • 7 replies
  • 0 kudos

Airtime Plan on Apple Watch

Hi, was wondering if anyone would have any ideas on how to fix my problem. I got an apple watch series 3 from 02 around 5 months ago now and from day one i have been paying for airtime on my watch, i pay this monthly along with my phone contract. How...

KaitlinB by Level 1: Joiner
  • 1892 Views
  • 8 replies
  • 0 kudos

Help!

How do I speak to a person for help? I cannot send or receive text messages on my iPad and I cannot change the settings.

iPhone 8

When will the iPhone 8 be available for the pay monthly option?

WillLewis by Level 1: Joiner
  • 676 Views
  • 4 replies
  • 0 kudos

Green line Iphone

HiI purchased a ‘like new’ iphone x on contract just under a year ago and today a green line has appeared down the right hand side of the screen. I have tried to call O2 but the automated line eventually says bye and cuts me off. How can i get in con...

J112 by Level 1: Joiner
  • 429 Views
  • 2 replies
  • 0 kudos

Iphone not working

I have had my phone since September and my phone for some reason will not turn on. And I'm not able to contact anyone for help!

Amy97 by Level 1: Joiner
  • 658 Views
  • 2 replies
  • 0 kudos