Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Upgrading phone

I am changing my iPhone 6s Plus which is paid off completely now. Would be it’s so old!!! Will I automatically get a sim with my new phone that will enable me to keep my old number. TIA

Resolved! my iphone 11 max has frozen

my i phone 11 has frozen. can anyone help. cant switch off or do anything?

Resolved! Caller not hearing ringtone

I recently got an Apple Watch 4 cellular. Since then when people are calling me they do not hear a ring tone. My phone rings as normal but they have no idea if call is connecting or not and often hang up before I get a chance to answer. Any clues as ...

Resolved! 5G

I have a 5G apple but not been able to connect anywhere yet to O2 5G.

Resolved! Unauthorised iTunes purchases from minor

Hi can any one please tell me is there any chance of getting a refund after your child has been buying things on iTunes with out my permission and now my bill is nearly £200! Need help

Resolved! Sim Swap not succeed after 24 hrs

I tried to swap to a micro sim card yesterday afternoon 4pm. My old sim card died later last night. But my new sim card is still not working yet. My number has not been recognized for over 12 hrs. Is this due to the net work problem? Has any body els...

Resolved! iPhone SE 2020

Hi, just purchased an iPhone SE 2020 online which arrived today, is it suppose to come with a charger?It’s came with a lead but no charger or plug or anything...

Resolved! Upgrading

Hi if I upgrade to a iPhone 11 Pro do I need a new nano sim?

Resolved! refund

so i bought an iphone but returned it and bought the iphone 12. the first cost £789and the second over a £1000.i have been promised on three occasions that i would be refunded. this was in March. So how how have others managed to get a refund. by the...

Resolved! can not access mobile data

i am unable to access mobile data on my iphone 11 i have reset netweok setting and run through different checks with Apple who are telling me to contact my carrier please can you assist

O2

Forum Posts