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Wifi Calls

RayDee
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How can I enable wifi calls?

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Cleoriff
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@RayDee 

Check if your device is supported, then follow the advice in this guide

https://www.o2.co.uk/connectivity/wifi-and-4g-calling 

Edited to add further advice https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling 

*The Game Is On*

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MI5
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@RayDee 

Customer service need to enable it on your account first, if not done so already.

Call them on any of these numbers Guide: Coronavirus Community Help and Support 

Once that's done, you need to enable it in your MyO2 first then find the settings in your phone menu.

wifi on.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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RayDee
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Hi cleo,

I have an Iphone X on IOS 14.0.1.

When I try to activate whifi call, this is the pop up message that I get displayed, then am directed to the page you shared with me. Conclusion, I am prevented from activating wifi calls.

 

IMG_F87F191AB4E5-1.jpeg

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Cleoriff
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@RayDee  You need to call O2 to enable it on your account first. All numbers in this guide

Guide: Coronavirus Community Help and Support 

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RayDee
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Thank you, am calling right now!

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MI5
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@RayDee 

Call as I said above then activate in your MyO2 as per the image I also posted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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RayDee
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Thank you!

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