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Where is my phone?

Anonymous
Not applicable

Bought a phone last night waiting for it to be delivered today just wondering if there is any time i can find out?

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jonsie
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Check in My O2. If it says 'in progress' its out of stock and you wait for days, weeks, months. Have they taken your money?

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adamtemp64
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Have you received the tracking details ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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@adamtemp64 wrote:

Have you received the tracking details ?


I'm 99% sure that's a NO....

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MI5
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Unless you've had a dispatch email with tracking details it won't have left o2. No doubt because it's out of stock despite what the website says.
A few hundred similar threads to yours on here.
We also can't check as we are all customers so give them a call http://www.o2.co.uk/contactus @Anonymous
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 11
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Anonymous
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Yeah they have taken my money the upfront cost? I got given a order number but i cannot find were to add that in? 
I haven't had anything back since i paid.

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Anonymous
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No email it said it was in stock when i ordered it and it would be delivered today 😕

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jonsie
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Check your order in My O2, if it says in progress, that's common speak for out of stock....

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Cleoriff
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@Anonymous wrote:

Yeah they have taken my money the upfront cost? I got given a order number but i cannot find were to add that in? 
I haven't had anything back since i paid.


So damn typical. 'Taken your money'......

Your phone is very likely out of stock as indicated. I hope you don't have to wait too long to get it...:smileysad:

*The Game Is On*

Girl in a jacket
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MI5
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@Anonymous wrote:

No email it said it was in stock when i ordered it and it would be delivered today 😕


Unfortunately we've heard it hundreds of times before......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 11
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