cancel
Showing results for 
Search instead for 
Did you mean: 

Voice Mail

Anonymous
Not applicable

I have an Apple SI phone and have set up my voice mail message but I cannot receive mesages.  When calling myphone it just rings and rings and does not go to voice mail.  I have tried the usual advice but does not work. Does 02 have to activate something?

 

Message 1 of 4
2,451 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 147744 Posts
  • 639 Topics
  • 28354 Solutions
Registered:
I suggest you speak to customer service then.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 4
2,413 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 147744 Posts
  • 639 Topics
  • 28354 Solutions
Registered:

Try dialing 1750 to turn on voicemail.
Do you have Tugo installed?
If so, turn on voicemail in the Tugo settings too.

more voicemail help here https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
2,433 Views

Anonymous
Not applicable
1750 doesn't do anything but thanks. I've checked on my settings and it shows as on.
Message 3 of 4
2,417 Views

MI5
Level 94: Supreme
  • 147744 Posts
  • 639 Topics
  • 28354 Solutions
Registered:
I suggest you speak to customer service then.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
2,414 Views