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Upgrade my phone

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Anonymous
Not applicable

on ‎04-12-2016 15:53

on ‎04-12-2016 15:53

I am looking at an upgrade I hope you can see I have been for o2 for some years

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MI5
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‎04-12-2016 16:01 - edited ‎04-12-2016 16:01

‎04-12-2016 16:01 - edited ‎04-12-2016 16:01

I should also point out @Anonymous that as customers like yourself we have no idea how long you have been with o2, nor can we influence any upgrades.

If you were to call CS on 202 they may be able to offer you a small discount though.

Ask for retentions after choosing the "thinking of leaving" option on the IVR.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

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Anonymous
Not applicable

on ‎04-12-2016 15:54

on ‎04-12-2016 15:54

I am looking to upgrade my phone 

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MI5
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on ‎04-12-2016 15:56

on ‎04-12-2016 15:56

Log into your MyO2 and click the upgrade link http://www.o2.co.uk/myo2 or pop into your local store (recommended).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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MI5
Level 94: Supreme
In response to MI5
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Registered:

‎04-12-2016 16:01 - edited ‎04-12-2016 16:01

‎04-12-2016 16:01 - edited ‎04-12-2016 16:01

I should also point out @Anonymous that as customers like yourself we have no idea how long you have been with o2, nor can we influence any upgrades.

If you were to call CS on 202 they may be able to offer you a small discount though.

Ask for retentions after choosing the "thinking of leaving" option on the IVR.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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