You can try using the form here : https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
Alternately call 202 for contract or 4445 for P&G.
Follow the advice here too.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
How are you getting on with your iPhone unlock @Anonymous
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