cancel
Showing results for 
Search instead for 
Did you mean: 

Unlocking iPhone 6s

Anonymous
Not applicable
I've got an iPhone 6s but I'd like to unlock it as I work abroad sometimes and would like to use a cheaper local sim. When I go to unlock device on myo2 it says information not available any advise?
Message 1 of 6
2,149 Views
5 REPLIES 5

Anonymous
Not applicable
I've got an iPhone 6s that I can't seem to unlock via myo2. I unlocked my 5s via this method and wondered if there was a reason I can't?
Message 2 of 6
2,147 Views

jonsie
Level 94: Supreme
  • 87372 Posts
  • 596 Topics
  • 5309 Solutions
Registered:
Message 3 of 6
2,123 Views

gmarkj
Level 59: Quartermaster
  • 9082 Posts
  • 90 Topics
  • 730 Solutions
Registered:
Quick questions:
-Is it an o2 device, ie, have you checked it isn't unlocked already? (Try another sim in it)
-Is or was it taken with a contract or on pay as you go?
-If on contract has the device plan been paid off?

If you check those and update then we can offer further advice.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 4 of 6
2,093 Views

MI5
Level 94: Supreme
  • 128309 Posts
  • 614 Topics
  • 22565 Solutions
Registered:
The 6s should be eligible for an unlock under any circumstances.
Your MyO2 should show the imei for the phone too. Is that showing correct?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 6
2,085 Views

Martin-O2
Community Manager
Community Manager
  • 8027 Posts
  • 752 Topics
  • 93 Solutions
Registered:

How are you getting on with your iPhone unlock @Anonymous

 

 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 6
1,982 Views