cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock old device

Anonymous
Not applicable

Hi. Upgrade at the end of last year and kept the number. Now I want to unlock my old phone so my husband can use it on his network. The guy in the shop said I could do it online. Anyone know how? Thanks. LB

Message 1 of 8
2,361 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 106087 Posts
  • 790 Topics
  • 5422 Solutions
Registered:
7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 106087 Posts
  • 790 Topics
  • 5422 Solutions
Registered:

MI5
Level 94: Supreme
  • 121931 Posts
  • 608 Topics
  • 18795 Solutions
Registered:
You won't be able to do it through your MyO2 now you are using a different phone unless you put your sim back in the old phone for a couple of days.
Best you fill in the form manually from my guide that you have been linked to.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 8
2,344 Views

Anonymous
Not applicable

Hi. I managed to speak to someone on live chat and they helped me unlock it.  Thank you for your help.

Message 4 of 8
2,309 Views

Cleoriff
  • 106087 Posts
  • 790 Topics
  • 5422 Solutions
Registered:

@Anonymous wrote:

Hi. I managed to speak to someone on live chat and they helped me unlock it.  Thank you for your help.


Thats good to hear @Anonymous.

*The Game Is On*

Girl in a jacket
Message 5 of 8
2,307 Views

MI5
Level 94: Supreme
  • 121931 Posts
  • 608 Topics
  • 18795 Solutions
Registered:
Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 8
2,305 Views

jonsie
Level 94: Supreme
  • 85688 Posts
  • 591 Topics
  • 4585 Solutions
Registered:
Message 7 of 8
2,304 Views

Cleoriff
Level 94: Supreme
  • 106087 Posts
  • 790 Topics
  • 5422 Solutions
Registered:

@jonsie wrote:

I'm shocked WeirdLOL


So am I if honest.....Confused

*The Game Is On*

Girl in a jacket
Message 8 of 8
2,302 Views