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Terrible service

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Ratmaster
Level 1: Joiner
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on ‎11-11-2022 19:16

on ‎11-11-2022 19:16

Order new phone over a week ago. I’m getting to the point of wanting to cancel my order and go elsewhere. No communication at all other than the same message. Would be nice to know how long I’ll be waiting for a new phone. 

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MI5
Level 94: Supreme
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on ‎11-11-2022 19:35

on ‎11-11-2022 19:35

@Ratmaster 

iPhones are in short supply due to production issues so no one knows what stock is coming in.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144449 Posts
  • 634 Topics
  • 27680 Solutions
Registered:

on ‎11-11-2022 19:35

on ‎11-11-2022 19:35

@Ratmaster 

iPhones are in short supply due to production issues so no one knows what stock is coming in.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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