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Setting up ESIM

Lewis55
Level 1: Joiner
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I followed the steps to install my ESIM, but now when I go to mobile service on my phone it says Your SIM is not supported.

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MI5
Level 94: Supreme
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@Lewis55 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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