This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

SMS messages on IPhone 11 showing "Not Delivered" even though they are.

Go to solution
Libelle-CWH
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-10-2022 10:46

on ‎21-10-2022 10:46

There doesn't seem to be any way of ringing o2. The virtual assistant doesn't understand the question and messaging o2 on Facebook brought no response. 

ANY IDEAS?

 

Message 1 of 5
1,086 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 145064 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

on ‎21-10-2022 11:16

on ‎21-10-2022 11:16

@Libelle-CWH 

The latest iOS system is not compatible with O2's unique way of registering if messages have been sent or received.

You need to start all sms messages with *0# to get an accurate delivery report.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 2 of 5
1,080 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 145064 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

on ‎21-10-2022 11:16

on ‎21-10-2022 11:16

@Libelle-CWH 

The latest iOS system is not compatible with O2's unique way of registering if messages have been sent or received.

You need to start all sms messages with *0# to get an accurate delivery report.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 5
1,081 Views
0 Kudos

Go to solution
gatrell
Level 3: Thinker
In response to MI5
  • 55 Posts
  • 7 Topics
  • 0 Solutions
Registered:

on ‎22-10-2022 09:46

on ‎22-10-2022 09:46

Do you know if O2 are looking to fix this? 

Message 3 of 5
1,051 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 145064 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

on ‎22-10-2022 20:35

on ‎22-10-2022 20:35

No they won't.

They haven't fixed delivery reports since 1985 so unlikely to now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 5
1,035 Views
0 Kudos

Go to solution
gatrell
Level 3: Thinker
In response to MI5
  • 55 Posts
  • 7 Topics
  • 0 Solutions
Registered:

on ‎22-10-2022 21:27

on ‎22-10-2022 21:27

🤣🤣 fair enough 😄

Message 5 of 5
1,028 Views
0 Kudos
Top Kudoed Authors
View All
Top