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Problems with new phone

taylor4
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I had a new phone delivered this week, and the battery doesn’t last and it keeps on dying. How do I get a new one as it’s urgent
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Cleoriff
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@taylor4 

You need to return it as it appears faulty. O2's returns policy here

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122353 Posts
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  • 7457 Solutions
Registered:

@taylor4 

You need to return it as it appears faulty. O2's returns policy here

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
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Jacqui6
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Thank yoj
Message 3 of 3
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