Solved: Phone issues

Anonymous · ‎28-11-2016

Hi

I've made a payment for my bills but my line is still disconnect.

can someone Please look into this for me

Bambino · ‎28-11-2016

@Anonymous This is not customer service. We are all customers here like you. If you've only just paid your bill the system will not update immediately. It usually takes 24 hours. You will probably also have to contact customer service to unblock your account. http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎28-11-2016

@Anonymous This is not customer service. We are all customers here like you. If you've only just paid your bill the system will not update immediately. It usually takes 24 hours. You will probably also have to contact customer service to unblock your account. http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

Anonymous · ‎28-11-2016

Also a reconnecting fee which is usually around £15 I believe

MI5 · ‎28-11-2016

It may take upto 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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