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Personal hotspot

Mark391
Level 1: Joiner
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My personal hotspot doesn’t connect with anything
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MI5
Level 94: Supreme
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@Mark391 

Have you checked help here https://discussions.apple.com/docs/DOC-9002 ?

You also need iData on your account.

You can check this by calling customer services Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Message 6 of 6
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Cleoriff
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@Mark391 

What device are you using?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
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MI5
Level 94: Supreme
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Registered:

@Mark391 

From your phone, tablet or laptop, open wifi settings and wait for the search to complete.

Select your hotspot from the list of available devices and enter the password when prompted.

Connection should then complete automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 6
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Mark391
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iPhone 7
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Mark391
Level 1: Joiner
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It can’t obtain my IP address have done everything else
Message 5 of 6
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MI5
Level 94: Supreme
  • 127584 Posts
  • 614 Topics
  • 22201 Solutions
Registered:

@Mark391 

Have you checked help here https://discussions.apple.com/docs/DOC-9002 ?

You also need iData on your account.

You can check this by calling customer services Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
594 Views