Out of stock iphone 13 pro

[Abigail1]

I ordered a new phone - iPhone 13 pro last week and i got a confirmation email and moments later I got an email saying the product was out of stock. I contacted the O2 customer service and they said the products take a week or two to come back into stock and I haven’t had any update on it. Pretty annoying and bad service from O2.

[Bambino]

@Abigail1 O2 doesn't operate a live stock reporting system. This is a ploy they've used for years. Many of the phones they sell are out of stock and there's no timeline as to when they'll have them stocked again. Your only option is to contact customer service again. You can also reach them via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[Markp2]

I'm in the same boat literally identical...feel lied to, this is a very bad o2 start..very miffed .

[colin-thames1]

I order my new phones from mobilephonesdirect or affordablemobiles.  I find them cheaper than o2 and you can switch your existing number to the new contract, even if it's with O2 already.  Why not cancel and order elsewhere, unless you're on O2 refresh?  There's a good comparison site at  moneysavingexpert.com/cheap-mobile-finder  Only caveat is that some 3rd party suppliers aren't Apple approved so you may not get some of the perks that usually come with a new iPhone or from O2.  But they'll say if they do come with the perks.  Hope this helps

[Evan1]

did you ever get the iphone 13 pro. Ive had the exact same issue and its nearly been a week now with no updates via email or order tracking on their website. 

Im aware there is a semiconductor shortage right now making technology ship slower but if you had to wait up to a month for it to come i might as well refund it and order something else right now tbh.