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ORDER CONFIRMATION NOT RECEIVED

ammadhussain121
Level 1: Joiner
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Good evening!

 

The motive behind this email is to report an incident. I placed an order few hours back of an I phone 15 pro but until now I haven't received any confirmation email or tracking number. The amount of 1.074,99 has been charged by my account (Receipt attached). I find this very unprofessional as I have been waiting for 3 hours now. I would like to have updates about my order and If not I would prefer getting the refund. If any further information is needed I will be available on my personal email : ammadhussain1212**Personal info**

 

Best regards,

 

 

 

 

 

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MI5
Level 94: Supreme
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@ammadhussain121 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pgn
Level 74: Whizz kid
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