No sim error on Apple Watch Ultra - code 14

[Lynski83]

Hi

for the second time in a week I have no sim error on my Watch Ultra. I’ve deleted the plan and when I go to reconnect it this time I get code 14, previous time I had code 90. It was working fine until I got three messages from O2 today about my previous issue(which was already sorted). Last message said "We've connected your Apple Watch airtime plan". I'm assuming this has messed it up again? Sigh 😔 

[MI5 · Accepted solution]

@Lynski83 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202